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Reseat USB Cables

1. Power down the machine with the belly switch.

                                    Screenshot 2023-10-24 154634


2. Go to the back side of your monitor and remove the cover using a 5/32" hex key.

                                                                         image (1)-2

Note: Depending on the model year, it will look like one of the two pictures below once removed.

Screenshot 2023-10-24 145345image (1)-1


3. Unplug the Type C USB hub and plug it back in.

Screenshot 2023-10-24 144355          Hub Reseat

Note: Your hub may look different depending on year.


4. Unplug the 2X USB cables from the USB hub, and then plug them back in firmly. 

Note: Depending on your model the hub and USB locations may differ from the picture below.

   

                                           Top USB reseat


5. Unplug the 2X USB cables from the bottom extenders, and then plug them back in firmly.

Note: Depending on your model USB connector may be Micro for 1X cable.

                                    Screenshot 2023-10-24 133155                                                                          Bottom USB Reseat


6. Power the machine back up using the switch and confirm reseat was successful.

                                     Powered